Rewards Programme Rules

The following are live: creating a membership, linking a participating broker account by an approved method, crediting PipMiles earned from volume that we have verified, targets and bonus PipMiles, referral bonuses, and cashback claims that our team reviews and pays. Verification is performed by our team using broker reports and other approved sources.

The following are not live: automatic broker tracking and automatic payouts. You cannot require a particular reward, payment date, payment method or cash amount other than as published for a reward at the time you claim it.

PipMiles earned are calculated, in outline, as eligible lots multiplied by the applicable broker rate multiplied by the applicable membership tier multiplier. We may use equivalent units if a broker reports volume in another form. The formula, rates and eligible products may change.

Only volume that is eligible, from a linked account we have accepted, and that we have verified, can create PipMiles earned. Unverified, pending, demo, bonus, internal, hedged in a way we treat as non qualifying, or reversed volume does not earn. We may delay credit until a report is complete.

Win or lose does not by itself decide earning. Outcome of a trade is not a guarantee of credit. We may exclude products, account types, countries or time periods.

You must use an approved sign up link or partner code where we require it, then submit the account identifier we ask for. We connect only through approved read only reporting, affiliate tracking or verified broker reports. Each broker account may be linked to only one PipMiles member.

We will not ask for and you must not send a broker trading password. Sending one does not create any duty on us to use it, and we may delete it and suspend the account.

Published tiers are Silver, Gold, Platinum, Sapphire and Black. Thresholds, multipliers and benefits may change. You move up as soon as the PipMiles earned from verified volume over the qualifying period we publish pass the next threshold. You keep a tier for as long as you have earned PipMiles from verified volume inside that period. If nothing was earned in the whole period, a tier review moves you down one tier. Moving down a tier does not reduce PipMiles already credited.

Sapphire and Black members may be offered an account manager. That person is an operational contact for the loyalty programme. They do not give trading or investment advice and they do not manage a brokerage account.

Each tier shows targets on the way to the next tier, measured in PipMiles earned from verified volume inside the qualifying period. Targets are progress markers and do not pay a bonus. Reaching Gold, Platinum, Sapphire or Black for the first time pays the bonus shown for that tier once per member. Once reached a tier bonus stays reached and cannot be earned again, including after a tier review moves you down and you later move back up.

We may publish other targets from time to time. Any such target, its bonus and how often it can be earned will be shown in your account before it applies. Bonuses already credited under an earlier target stay on your balance when a target is withdrawn.

A referral bonus is earned only when the person you invited trades. It is credited once that person has at least 1 lot of trading recorded on a verified broker account. Signing up, confirming an email or linking an account is not enough on its own. Each person you invite can earn you one referral bonus. A referral bonus credited before a person has traded stays on your balance but cannot be claimed or withdrawn until that person has at least 1 lot recorded.

Bonuses are credited automatically as PipMiles and can be redeemed like other PipMiles. They do not change your tier. If the volume, referral or tier that triggered a bonus is reversed, corrected or linked to prohibited conduct, we may reverse the bonus.

We may correct the ledger if a credit was wrong, duplicated, based on a restated broker report, or linked to prohibited conduct. We may place a hold while we review. We may forfeit PipMiles earned and reverse bonuses tied to wash trading, coordinated volume, false reports, multiple accounts used to manufacture lots or referrals, or trading done solely to earn rewards.

PipMiles may expire after a period of inactivity or on a schedule we publish in the account or by email. Unless we state a different period, we may treat an account as inactive after twelve (12) months with no qualifying verified volume and no log in, and unused PipMiles on that account may lapse without payment after we have given you notice.

On death, account deletion or account closure, unused PipMiles lapse unless a law that cannot be excluded requires otherwise or we agree in writing to a transfer.

The rewards catalogue in your account lists the cashback rewards that are open, their price in PipMiles, the tier at which each opens and any terms. A claim requires a sufficient balance, the tier the reward requires, an active membership, at least one verified broker account and a saved payout account. You may have one open claim for each reward at a time. Every reward can be claimed again after your previous claim for it is closed.

The PipMiles come off your balance when you claim. Our team reviews the claim and, once approved, pays it to your nominated bank or crypto account. Payment is made by people, not automatically, and payment times are not guaranteed. You can follow the status of each claim in your account.

We may refuse, delay or cancel a claim for fraud, error, incomplete verification, legal, sanctions or partner reasons, and we will tell you why where the law allows. If we cancel a claim for a reason other than fraud or a breach of these rules, the PipMiles are returned to your balance.

You are responsible for tax that applies to participation or to any benefit we provide. We may issue information returns if law requires.

Rewards and targets must not drive your trading. Do not increase lot size, frequency or leverage to earn more PipMiles, reach a target or keep a tier. Trading can result in loss of capital. If programme benefits start to influence your plan, stop and speak to a qualified professional independent of PipMiles.