Questions, answered.

PipMiles is an independent loyalty programme for traders. Members earn PipMiles from eligible activity reported by participating broker partners and can claim them for cashback and member benefits. PipMiles is not a broker and does not hold client funds.

Membership is open to individuals aged 18 or older who hold, or open, an account with a participating broker in an eligible country, meet identity requirements and accept the programme terms. Broker and reward availability varies by region.

No. Core membership is free and every member starts on Silver. Some optional partner offers may carry their own terms, which are always shown before you accept them. There are no hidden claim fees.

Once your broker account is linked, eligible volume reported by your broker is verified under the published earning rules. PipMiles are credited when activity meets the volume, product and timing criteria in the programme rules. Higher tiers earn at a higher rate.

Yes. PipMiles are based on eligible verified volume, not on whether a trade is profitable. Rewards never offset losses or reduce the risks of trading.

No. Only live trading accounts earn PipMiles. Demo and practice accounts use virtual funds, so their volume does not qualify and is not credited. When you link an account, use the account number of your live account.

No. PipMiles must never influence your trading decisions. Trading carries a significant risk of loss. Rewards are a courtesy for activity you already do, not a reason to increase exposure, frequency or leverage.

When the person you invited trades. The bonus is credited once their verified broker account has at least 1 lot of trading recorded. Friends who sign up but never trade do not earn a referral bonus, and each person can earn you one bonus.

PipMiles may expire after a period of account inactivity or as set out in the programme rules. Any expiry policy is published in the Rewards Programme Rules and communicated to members in advance.

If you already trade with a partner broker, ask them to connect your account to PipMiles using our partner code. You can also open a new account through the PipMiles link on the Brokers page. Then add your account number in your dashboard and we verify it from broker reports. PipMiles never asks for your trading password.

Not necessarily. Each broker decides who it accepts, including by country of residence, identity checks and the products it offers. Please review the broker's own website before you apply. A listing on PipMiles is not an offer of a broker account.

You can request a broker from the Brokers page. We review every request and add new partners where we can, although a request does not guarantee a listing.

Verified members request rewards from the catalogue in their dashboard. PipMiles are reserved when the claim is submitted and the team reviews and fulfils approved claims. Cashback payouts are arranged by the team rather than paid automatically, and a claim can be declined if rules or verification are not met.

Membership, broker linking, PipMiles earned from verified volume, member support, referrals, the reward catalogue and team fulfilled claims are all live. Volume is verified from broker reports. Automatic broker tracking and automatic bank payouts are on our roadmap.

Signed in members can raise a request from the Help centre in their dashboard. You can also use the Contact page or email support@pipmiles.com. Trading and platform issues are handled by your broker.

We only collect what we need to run the programme and verify activity, and we handle it in line with our Privacy Policy and applicable data protection law. We never ask for trading passwords or card details.